As a leading mattress and furniture retailer, we believe that a good night's sleep is the key to wellness. For 60 years, we’ve been passionate about creating the ultimate sleep experience for our customers. We have a fun,
dynamic, and diverse team of employees who work together to make our customers' dreams come true. Building on decades of experience, City Mattress is growing and innovating across all our departments. This means opportunity for you!

Why City Mattress?

At City Mattress, our core values — High Performance, Customer Centricity,
Trust, and Teamwork — define who we are and how we operate. We hold ourselves to the highest standards, striving for excellence in everything we do while keeping our customers at the heart of every decision.

Wait, there’s more…

• Low turnover rate of 8% (compared to sector average of 20%*)
• Average tenure of over 7 years, more than double the industry average
• Growth is the norm - Our CEO started in the warehouse in his teen years and worked his way up!
• We have an atmosphere of open and effective communication
• We are brilliant at the basics and have a lets-get-it-done-together culture!

Job Summary:

At City Mattress, we value our employees as much as we value our customers and strive for an unparalleled customer experience. We are looking for friendly, motivated, genuine professionals that appreciate exceptional customer service. The ideal candidate is looking to build a long-term career with City Mattress, with growth potential for management.

As a leading mattress and furniture retailer, we believe that a good night's sleep is the key to wellness. For 60 years, we’ve been passionate about creating the ultimate sleep experience for our customers. We have a fun,
dynamic, and diverse team of employees who work together to make our customers' dreams come true. Building on decades of experience, City Mattress is growing and innovating across all our departments. This means opportunity for you!

Why City Mattress?

At City Mattress, our core values — High Performance, Customer Centricity,
Trust, and Teamwork — define who we are and how we operate. We hold ourselves to the highest standards, striving for excellence in everything we do while keeping our customers at the heart of every decision.

Wait, there’s more…

• Low turnover rate of 8% (compared to sector average of 20%*)
• Average tenure of over 7 years, more than double the industry average
• Growth is the norm - Our CEO started in the warehouse in his teen years and worked his way up!
• We have an atmosphere of open and effective communication
• We are brilliant at the basics and have a lets-get-it-done-together culture!

Job Summary:

At City Mattress, we value our employees as much as we value our customers and strive for an unparalleled customer experience. We are looking for friendly, motivated, genuine professionals that appreciate exceptional customer service. The ideal candidate is looking to build a long-term career with City Mattress, with growth potential for management.

PranaSleep (established in 2004) is a family-owned luxury mattress manufacturer affiliated with the reputable sleep specialty retailer, City Mattress. We have been in the mattress industry since 1964, and we proudly serve our communities and our customers with quality products and the highest standards of service. PranaSleep is seeking dedicated individuals to join our production team.

Why PranaSleep? At PranaSleep, our core values — High Performance, Customer-Centricity, Trust, and Teamwork — define who we are and how we operate. We hold ourselves to the highest standards, striving for excellence in everything we do while keeping our customers at the heart of every decision.

Wait, there’s more…

• Low turnover rate of 8% (compared to sector average of 20%*)
• Average tenure of over 7 years, more than double the industry average
• Growth is the norm - Our CEO started in the warehouse in his teen years and worked his way up!
• We have an atmosphere of open and effective communication
• We are brilliant at the basics and have a lets-get-it-done-together culture!

Job Summary:

As an Industrial Sewer (Flange Repair Operator), you will play a crucial role in the production and assembly of high-quality mattresses.

Employment Type: Temp-to-hire (contract-to-start with potential for full-time conversion based on performance.

Responsibilities:

• Participate in the assembly and manufacturing of mattresses according to established procedures and quality standards.
• Follow instructions and use tools and equipment to complete assembly tasks.
• Inspect finished products for quality and compliance with specifications.
• Report any defects or issues to supervisors for resolution.
• Handle and move materials, components, and finished products within the manufacturing area.
• Assist in the loading and unloading of materials and products.
• Operate manufacturing machinery and equipment as needed.
• Follow safety protocols and guidelines during machine operation.
• Contribute to maintaining a clean and organized manufacturing environment.
• Work collaboratively with team members to achieve production goals.
• Communicate effectively with supervisors and team leads.
• Adhere to safety regulations and guidelines to ensure a secure working
  environment.

SPECIFIC TO FLANGE REPAIR

• Operates machine to roll specified flanges on metal disks and dished heads: Selects and bolts fixture onto free moving ram and powered turntable.
• Lifts and centers workpiece onto block or fixture on turntable, using hoist, sledge, rule, and tape.
• Pulls lever to lower ram onto workpiece, clamping it onto turntable.
• Selects and bolts rollers to spindles of machine, with edge of workpiece between rollers.
• Turns handwheel to adjust rollers to thickness and curvature of metal and to exert bending pressure.
• Starts machine which rotates edge of workpiece through rollers.
• Readjusts curvature and bending pressure to form specified flange on workpiece.
• Verifies curve of flange, using template.
• Other tasks as required/assigned.

PranaSleep (established in 2004) is a family-owned luxury mattress manufacturer affiliated with the reputable sleep specialty retailer, City Mattress. We have been in the mattress industry since 1964, and we proudly serve our communities and our customers with quality products and the highest standards of service. PranaSleep is seeking dedicated individuals to join our production team.

Why PranaSleep? At PranaSleep, our core values — High Performance, Customer-Centricity, Trust, and Teamwork — define who we are and how we operate. We hold ourselves to the highest standards, striving for excellence in everything we do while keeping our customers at the heart of every decision.

Wait, there’s more…

• Low turnover rate of 8% (compared to sector average of 20%*)
• Average tenure of over 7 years, more than double the industry average
• Growth is the norm - Our CEO started in the warehouse in his teen years and worked his way up!
• We have an atmosphere of open and effective communication
• We are brilliant at the basics and have a lets-get-it-done-together culture!

Job Summary:

The Manufacturing Associate is responsible for helping assemble and
prepare mattresses and foundations for shipment. Duties include placing raw materials or products into manufacturing machines, packaging finished goods, organizing them for shipment, and completing checks on equipment and products to ensure quality production. Manufacturing Associates are cross-trained in at least two key areas — such as assembly, sewing, packing, loading/unloading, shipping, or forklift operation — to ensure flexibility and teamwork across departments.

Employment Type: Temp-to-hire (contract-to-start with potential for full-time conversion based on performance)

Responsibilities:

• Participate in the assembly, manufacturing, and packaging of mattresses and foundations according to established procedures and quality standards.
• Cross-train and rotate between at least two production areas (e.g., building mattresses or foundations, sewing, packing, loading/unloading, shipping, forklift operation).
• Operate machinery and tools safely and efficiently to complete assigned tasks.
• Inspect materials and finished products for quality, accuracy, and consistency.
• Report any defects or issues to supervisors for resolution.
• Handle and move materials, components, and finished products within the manufacturing area.
• Load and unload materials or finished goods, ensuring they are properly staged or organized for shipping.
• Work collaboratively with team members to achieve production goals.
• Communicate effectively with supervisors and team leads.
• Adapt to new tasks and areas as needed, supporting the overall flow of
  production.
• Follow all safety guidelines and company procedures, maintaining a clean, organized, and hazard-free work area.

As a leading mattress and furniture retailer, we believe that a good night's sleep is the key to wellness. For 60 years, we’ve been passionate about creating the ultimate sleep experience for our customers. We have a fun, dynamic, and diverse team of employees who work together to make our customers' dreams come true. Building on decades of experience, City Mattress is growing and innovating across all our departments. This means opportunity for you!

Why City Mattress? At City Mattress, our core values — High Performance,
Customer-Centricity, Trust, and Teamwork — define who we are and how we operate. We hold ourselves to the highest standards, striving for excellence in everything we do while keeping our customers at the heart of every decision.

Wait, there’s more…

• Low turnover rate of 8% (compared to sector average of 20%*)
• Average tenure of over 7 years, more than double the industry average
• Growth is the norm - Our CEO started in the warehouse in his teen years and worked his way up!
• We have an atmosphere of open and effective communication 
• We are brilliant at the basics and have a lets-get-it-done-together culture!

Job Summary:
The Warehouse Associate / Delivery Driver works out of our warehouse
and assists with both warehouse operations and furniture deliveries to City Mattress stores and customer homes.

This position is a combination of warehouse and delivery responsibilities. Duties may include loading and unloading trucks, in-home furniture delivery and setup, store transfers, furniture inspection, warehouse organization and cleaning, and operating
equipment.

We’re looking for dependable, hardworking individuals who enjoy physical work, provide excellent customer service, and work well as part of a team.

Responsibilities:
• Load, unload, and organize furniture and merchandise safely and efficiently
• Deliver and set up furniture in customer homes and retail locations
• Provide professional and courteous customer service during deliveries
• Inspect furniture for quality and accuracy prior to delivery
• Assist with warehouse organization and general housekeeping
• Operate warehouse equipment safely and responsibly
• Work collaboratively with warehouse and delivery team members

Work Location: 8003 Call Pkwy, Batavia, NY 14020

PranaSleep (established in 2004) is a family-owned luxury mattress manufacturer affiliated with the reputable sleep specialty retailer, City Mattress. We have been in the mattress industry since 1964, and we proudly serve our communities and our customers with quality products and the highest standards of service. PranaSleep is seeking dedicated individuals to join our production team.

Why PranaSleep? At PranaSleep, our core values — High Performance, Customer-Centricity, Trust, and Teamwork — define who we are and how we operate. We hold ourselves to the highest standards, striving for excellence in everything we do while keeping our customers at the heart of every decision.

Wait, there’s more…

• Low turnover rate of 8% (compared to sector average of 20%*)
• Average tenure of over 7 years, more than double the industry average
• Growth is the norm - Our CEO started in the warehouse in his teen years and worked his way up!
• We have an atmosphere of open and effective communication
• We are brilliant at the basics and have a lets-get-it-done-together culture!
  

Job Summary:

We are seeking a detail-oriented and customer-focused Administrative Assistant/ Customer Service Specialist to join our team at our Bonita Springs office. This position serves as a key point of contact for customers, managing a broad range of responsibilities including customer inquiries, order entry, accounts receivable, and inventory support. This role requires a detail-oriented, organized professional with strong communication skills and the ability to thrive in a fast-paced manufacturing environment.

Responsibilities:

Customer Service

• Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
• Resolve billing issues, disputes, and general account questions.
• Maintain a high level of customer satisfaction through effective communication and problem-solving.
• Document all customer interactions in the CRM system to ensure accurate and complete records.
• Escalate complex or unresolved issues to the appropriate team and follow through to ensure resolution.

Order Entry

• Accurately enter customer orders into the system in a timely manner.
• Verify order details, pricing, and availability before processing.
• Review orders for completeness and flag any discrepancies prior to submission.
• Coordinate with warehouse or fulfillment teams to ensure timely delivery.
• Communicate order status, delays, or changes to customers as needed.
• Maintain accurate records of all transactions and customer interactions.

Accounts Receivable

• Generate and send invoices to customers accurately and on schedule.
• Monitor accounts for non-payment and delayed payments.
• Follow up with customers regarding outstanding balances via phone and email.
• Apply payments to customer accounts and reconcile discrepancies.
• Assist with month-end closing and reporting related to accounts receivable.
• Maintain aging reports and escalate high-risk accounts to management as appropriate.

Inventory Support

• Assist with inventory management tasks including data entry, stock level checks, and coordination with warehouse staff.
• Help ensure inventory records are accurate and up to date.
• Flag inventory discrepancies or shortages to the appropriate team for prompt resolution.
• Support cycle count processes and assist with periodic physical inventory audits as needed.

Other

• Assist the order department with additional tasks and operational needs as required.
• Participate in cross-training with the Accounts Payable and Purchasing departments to support operational continuity and team flexibility. 

As a leading mattress and furniture retailer, we believe that a good night's sleep is the key to wellness. For 60 years, we’ve been passionate about creating the ultimate sleep experience for our customers. We have a fun, dynamic, and diverse team of employees who work together to make our customers' dreams come true. Building on decades of experience, City Mattress is growing and innovating across all our departments. This means opportunity for you!

Why City Mattress? At City Mattress, our core values — High Performance,
Customer-Centricity, Trust, and Teamwork — define who we are and how we operate. We hold ourselves to the highest standards, striving for excellence in everything we do while keeping our customers at the heart of every decision.

Wait, there’s more…

• Low turnover rate of 8% (compared to sector average of 20%*)
• Average tenure of over 7 years, more than double the industry average
• Growth is the norm - Our CEO started in the warehouse in his teen years and worked his way up!
• We have an atmosphere of open and effective communication 
• We are brilliant at the basics and have a lets-get-it-done-together culture!

Job Summary:

We are looking for a curious, detail-oriented Junior Data Analyst to join our growing analytics team. In this role, you will help collect, clean, and analyze data to support business decisions across multiple departments. This is an excellent opportunity for someone early in their analytics career who is eager to develop their skills in a collaborative, data-driven environment.

Key Responsibilities:
• Query and extract data from relational databases using SQL to support reporting and analysis requests.
• Clean, validate, and organize datasets from multiple sources to ensure accuracy and reliability.
• Build and maintain dashboards and reports using BI tools (Power BI or Tableau) for stakeholder use.
• Perform basic statistical analysis to identify trends, patterns, and anomalies in business data.
• Translate analytical findings into clear, actionable insights for non-technical
audiences.
• Collaborate with cross-functional teams including marketing, operations, and products to align data outputs with business goals.
• Support ad hoc data requests and contribute to ongoing analytics projects.
• Leverage AI-assisted tools responsibly to accelerate reporting, summarize findings, and support data storytelling, while ensuring all outputs are validated for accuracy before sharing with stakeholders.

Note: We are currently only considering candidates located within commuting distance of Bonita Springs, FL.