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Business Analyst- Data Analytics

Posted: 2026-11-20 | Bonita Springs, FL
As a leading mattress and furniture retailer, we believe that a good night's sleep is the key to wellness. For 60 years, we’ve been passionate about creating the ultimate sleep experience for ou...

Sleep Expert - Rochester

Posted: 2026-3-3 | Rochester, NY
As a leading mattress and furniture retailer, we believe that a good night's sleep is the key to wellness. For 60 years, we’ve been passionate about creating the ultimate sleep experience for ou...

Posted: 2026-3-3

To be considered, qualified applicants must email the following files to careers@citymattress.com:

  • Completed Application file (saved as PDF); This includes consent forms for reference and background checks.
  • Must include References, (See section on Application; 2-3 professional references, current or last employer preferred).

Updated Resume (PDF preferred)

Corporate Office/HR Department:

12660 Bonita Beach Road
Bonita Springs, FL 34135

Fax: (239) 908-2072

Business Analyst- Data Analytics

Posted: 2026-3-3| Bonita Springs, FL

As a leading mattress and furniture retailer, we believe that a good night's sleep is the key to wellness. For 60 years, we’ve been passionate about creating the ultimate sleep experience for our customers. We have a fun, dynamic, and diverse team of employees who work together to make our customers' dreams come true. Building on decades of experience, City Mattress is growing and innovating across all our departments. This means opportunity for you!

Why City Mattress? At City Mattress, our core values — High Performance,
Customer-Centricity, Trust, and Teamwork
— define who we are and how we operate. We hold ourselves to the highest standards, striving for excellence in everything we do while keeping our customers at the heart of every decision.

Wait, there’s more…

  • Low turnover rate of 8% (compared to sector average of 20%*)
  • Average tenure of over 7 years, more than double the industry average
  • Growth is the norm - Our CEO started in the warehouse in his teen years and worked his way up!
  • We have an atmosphere of open and effective communication 
  • We are brilliant at the basics and have a lets-get-it-done-together culture!

Job Summary: We are seeking a detail-oriented and technically skilled Business Analyst-Data Analytics to strengthen our team’s documentation, quality assurance, and change control processes. This role will bridge the gap between technical analytics work and business operations by ensuring consistency, traceability, and clarity across our reporting ecosystem.

Work Location: This role follows our hybrid work model of four days in-office and one remote day per week at our corporate headquarters in Bonita
Springs, FL, to support collaboration with the Data & Analytics team.

Note: We are currently only considering candidates located within commuting distance of Bonita Springs, FL. 

Requirements

  • Requirements Gathering: Partner with business stakeholders, data engineers, and analysts to translate business questions into clear problem statements, detailed requirements, and measurable success criteria.
  • Project Coordination: Develop and manage project plans, timelines, and dependencies across multiple initiatives, serving as the central point of coordination between Analytics,
    IT, and business teams to ensure aligned priorities and on-time delivery.
  • Documentation Management: Develop and maintain comprehensive documentation for Power BI reports, dataflows, datasets, workflows, and data pipelines, ensuring version control and accessibility across the team.
  • Quality Assurance Ownership: Lead the QA process for the analytics lifecycle, including validation of data accuracy, reviewing report outputs, and maintaining testing procedures.
  • Change Control Coordination: Manage change requests related to data models, reports, and processes. Ensure all changes are properly reviewed, documented, and approved before deployment.
  • Technical Writing: Produce clear, consistent, and audience-appropriate
    technical documents such as process guides, data dictionaries, release notes, and data lineage summaries.
  • Process Improvement: Establish and refine documentation standards, QA checklists, and best practices to promote efficiency and reduce risk in analytics operations.
  • Cross-Functional Support: Work closely with business users and technical teams to communicate business logic, transformation rules, and report functionality.

 

Qualifications:

  • Bachelor’s degree in Information Systems, Business Analytics, or
    related field (or equivalent experience).
  • 3+ years of experience in data analytics, BI, or a related technical documentation role.
  • Strong understanding of BI reporting tools (Power BI preferred), data models, and ETL/dataflow concepts.
  • Excellent written and verbal communication skills with demonstrated experience in technical writing.
  • Hands-on experience with QA processes, testing documentation, and change control frameworks.
  • Strong organizational skills, attention to detail, and ability to manage multiple deliverables simultaneously.

 

Preferred Skills:

  • Familiarity with Microsoft Fabric, SQL Server, or data warehouse
    environments.
  • Experience using project management or documentation tools (JIRA, Confluence, SharePoint).
  • Exposure to agile development or analytics governance standards. 

Benefits

  • Trusted family owned company in business for 60 years
  • Medical, Dental, and Vision insurance
  • Basic and supplemental life insurance
  • 401(k) retirement savings plan
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) options
  • Paid vacation and PTO
  • Parental leave
  • Wellness incentive program
  • Employee discount program on merchandise
  • Referral bonus program

Employment is contingent upon successful completion of a background check.

CM Management Inc. is an Equal Opportunity Employer (EEO).

To be considered, qualified applicants must email the following files to careers@citymattress.com:

  • Completed Application file (saved as PDF); This includes consent forms for reference and background checks.
  • Must include References, (See section on Application; 2-3 professional references, current or last employer preferred).

Updated Resume (PDF preferred)

Corporate Office/HR Department:

12660 Bonita Beach Road
Bonita Springs, FL 34135

Fax: (239) 908-2072

Sleep Expert - Rochester

Posted: 2026-3-3| Rochester, NY

As a leading mattress and furniture retailer, we believe that a good night's sleep is the key to wellness. For 60 years, we’ve been passionate about creating the ultimate sleep experience for our customers. We have a fun,
dynamic, and diverse team of employees who work together to make our customers' dreams come true. Building on decades of experience, City Mattress is growing and innovating across all our departments. This means opportunity for you!

 

Why City Mattress?

At City Mattress, our core values — High Performance, Customer Centricity,
Trust, and Teamwork — define who we are and how we operate. We hold ourselves to the highest standards, striving for excellence in everything we do while keeping our customers at the heart of every decision.

 

Wait, there’s more…

  • Low turnover rate of 8% (compared to sector average of 20%*)
  • Average tenure of over 7 years, more than double the industry average
  • Growth is the norm - Our CEO started in the warehouse in his teen years and worked his way up!
  • We have an atmosphere of open and effective communication
  • We are brilliant at the basics and have a lets-get-it-done-together culture!

 

Job Summary:

At City Mattress, we value our employees as much as we value our customers and
strive for an unparalleled customer experience. We are looking for friendly,
motivated, genuine professionals that appreciate exceptional customer service. The ideal candidate is looking to build a long-term career with City Mattress, with
growth potential for management.

Requirements

  • Greet guests in our retail showroom to find the perfect match for their sleep comfort.
  • Create an exquisite customer experience by matching customers with quality merchandise.
  • Learn all of the merchandise to present the best suited products
    for customers.
  • Assist guests with purchasing, financing, and delivery follow up
  • Provide an excellent customer experience.
  • Support our culture of honesty and integrity.
  • Always maintain professionalism.
  • Utilize hardware/software for sales transactions, training, reporting, and other required activities.
  • Maintain a clean, organized, and visually appealing showroom to support a positive customer experience.
  • Ensure alertness and attentiveness throughout the entirety of your shift to maintain optimal performance.

 

Compensation

This is a performance-driven sales role with strong earning potential. Our
compensation structure includes:

  • Hourly base pay plus commission
  • Monthly bonus plan
  • Annual sales bonus plan

 

Location & Training

We provide three weeks of in-person training at one of our store locations to
ensure a strong foundation in our sales approach and customer experience
standards. Following training, the new hire will "float" between multiple store locations to shadow experienced sales staff and continue hands-on learning for well-rounded exposure to our culture, operations, and sales approach. After the initial few months, a store assignment will be determined based on business needs, candidate location, and overall fit.
Flexibility is essential, and candidates must have reliable transportation and
the ability to commute to various store locations as needed.

 

Qualifications and Skills

  • Natural ability to relate, connect, and build rapport with customers.
  • 2+ years of experience in high-end sales, preferably in retail
  • Professional demeanor and presentation
  • Excellent communication skills
  • Proficiency with MS Office and assistive technology (tablets, POS
    system, CRM, and inventory management systems)
  • A flexible schedule is needed as our retail hours include evenings, weekends, and holidays (details to be provided)
  • Associates may also be required to work in any store located within their designated region, within reason.

Benefits

  • Trusted family-owned company in business for 60 years
  • Competitive compensation package with uncapped earning potential
  • World class comprehensive training program
  • Medical, Dental, Vision insurance
  • Basic and supplemental Life insurance
  • 401(k) retirement savings plan
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) options
  • Paid vacation and PTO
  • Parental leave
  • Wellness incentive program
  • Employee discount program on merchandise
  • Referral bonus program

 

We are only considering candidates who currently reside within daily commuting distance. Relocation assistance is not provided.

 

Employment is contingent upon successful completion of a background check.

 

CM Management Inc. is an Equal Opportunity Employer (EEO). 

To be considered, qualified applicants must email the following files to careers@citymattress.com:

  • Completed Application file (saved as PDF); This includes consent forms for reference and background checks.
  • Must include References, (See section on Application; 2-3 professional references, current or last employer preferred).

Updated Resume (PDF preferred)

Corporate Office/HR Department:

12660 Bonita Beach Road
Bonita Springs, FL 34135

Fax: (239) 908-2072