Fort Myers, FL Outlet

Delise was our saleslady and was very personable & extremely knowlegable. She showed us several options based on our sleeping needs and contrasted the benefits of each choice. We are looking foreword to our delivery. Thank you and Thank Delise

Very helpful and friendly, helped us find exactly what we needed in a mattress. Would highly recommend them !

Steve was sooo nice he help us find a mattress perfect for us he was sweet funny and a great listener

Wide selection, lots of different choices, many reasonable prices. Service is great!

Great customer service very helpful to gide in our mattress purchase

Although I only bought a king frame, Dan was super friendly and helpful during a heavy rain storm!

Steve is the best! He help me with my matress and foundation! Best professional and kind person!

This store and the customer service i received there from Steve is the best I've had in Fort Myers and Cape Coral. The guy is an expert at what he does, and i would definitely recommend shopping there to everyone! Also, really great prices!!

Lillian was so helpful in finding the right kind of mattress for my 12 year old daughter. Lillian was very knowledgeable and kind! Thank you for such a great experience.

Delise was amazing, was really professional and explained what matters would works for me the best ! And i got one ! Highly recommended!

In February 2025, we entered your store for the first time. Immediately, Sales rep Steve Sieradzki kindly greeted and handled our purchase. Without hesitation, he provided his cell number for immediate access. Because of his kind and honest approach, we made additional purchases & paid MORE from him (CM) over prices on Amazon. He rapidly responds to all text messages; even on days off. Each delivery rep is friendly, professional and efficient. Keep hiring & developing your team of professionals. THX. Ciao.

Great value and great service from Steve at the Fort Myers location! We were in and out within 20 Min and mattress was delivered the next day, no issues! As a first time customer they went above and beyond! I’m sleeping lovely now 😊 highly recommend you check them out! 10 stars!!

Steve was a great and a very good representative. I picked up at the warehouse and the help there was attentive and loaded my car without any problems.

Both my wife and I have chronic lower back pain. One more we had had enough and went shopping for mattresses. We originally wanted to look at one namebrand we had seen a lot of advertising on. But once we get there, we found that it was a foam mattress and it was collapsible. Sat on the side and I could fall on the floor. It was then that Ms. Delise came to our rescue. She is very well schooled in all things mattresses. She did an excellent job explaining them to us. She took us from the best of the three mattresses we had selected to a tremendous mattress on the other side of the room. She did it to show us the difference. Compare what a top level mattress feels like on an adjustable frame compared to this other one that was supposed to be a good mattress. I’ll cut to the chase here. We ended up buying the top level mattress. It was much more expensive that we had planned on spending. But because of the education we had gotten, the excellent service she provided in the realization that we’re looking at which mattress we would spend the rest of our lives on, every single night. When your chronic pain you’re always looking for relief. She put us on a mattress That honestly relieved the pain in my lower back while I laid on the mattress. That doesn’t happen anywhere else. When I was in sales long ago, I learned that sales is not selling. Sales is identifying the real need and providing a solution. After more than a week on the new bed, we are absolutely loving it. We’re both sleeping much better. And the anti-gravity position is heavenly. It’s a store. The mattresses laid out in rows. Just like any mattress store. But the lady that Is able to identify the reason for needing a mattress and then giving you the right one is the real reason it’s a great store.

Awesome purchase today! Working with Steve and he worked to get me a great new mattress and bed frame within my budget. Couldn’t have asked for a better experience!

Delise was wonderful and helped my mother get all set with new bed.

Our salesman was really helpful and gave us a great deal.

City Mattress outlet made the process of buying and next day delivery very easy - would highly recommend the outlet store based on my experience!

Our sales rep Delise Winters went above and beyond to get us not only the exact mattresses we needed, but gave us every discount she could. Knowledgeable, friendly, efficient. Thank you Delise. I would recommend anyone to try CityMatress outlet and ask for Delise.

Needed multiple mattresses and was shown multiple options with great savings. Slept great so far on the mattresses they recommended and didn’t break the bank. Was in and out quickly as well!