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What Is the Best Way to Ship A Bed or Mattress Across the US?


shipping a mattress

City Mattress has over two dozen retail stores, located all across Western New York, Southwest Florida, and the East Coast of Florida. We are extremely proud to have grown from just one storefront in Buffalo, New York to be a regional leader with so many Sleep Experts helping people in so many locations. But what if you don’t live in one of these locations? Maybe you saw a commercial while on vacation in West Palm Beach, but now you’re back home in Michigan and wondering if you can still get the amazing deal you saw. What if you live in Buffalo but want your new mattress delivered to your cabin in the Adirondacks? You may have never wondered how to ship a mattress before this so you really don’t know.

City Mattress is here for you! This means providing more than high-quality mattresses and other fantastic sleep products; we deliver exceptional, customer-focused services as well. One way we show you how much we care is by our numerous delivery options. Our local delivery areas consist of South Florida and Western New York. We offer free, local delivery to these areas and it can often be done the very next day. There's no minimum purchase required like most other retailers. Our delivery experts work exclusively for City Mattress. They will skillfully deliver and set up your new purchase, as well as clean up after themselves. If you’re not sure if this applies to you or not, you can put your zip code into this online portal to know for sure. 

If you do not qualify for free, next day local delivery, don’t let this discourage you from getting the mattress you want and need. We offer curbside drop off, threshold drop off, or white glove delivery to locations outside of our local delivery area through a network of subcontracted freight carriers and moving companies. We use shipping companies you recognize and trust, like UPS mattress shipping and others.

Understanding our White Glove Delivery Option

The term “white glove” means this isn’t a truck driver dropping off your mattress at the front stoop and leaving. A two-person crew will bring the merchandise into the bedroom of choice, unbox, assemble it if need be, put it in place, and dispose of any leftover packaging debris. If you would like, they'll take your old mattress with them when they leave. They can also move it to another room, like the guest room, if you’d rather them do that.

Estimated Shipping Times are as Follows:

Eastern Time Zone  10-14 business days

Central Time Zone  12-16 business days

Mountain/Pacific Time Zone  14-17 business days

*Please keep in mind that these times could change due to backordered items or a slowdown in shipping because of the current Coronavirus regulations and limitations*

Mattress shipping can be a challenge because the item being shipped is so big and heavy. If you choose to purchase your mattress from one of our Sleep Experts in-store, they’ll be able to estimate the exact shipping cost for you. Our online chat team can also help you if you have specific needs to ship outside of our typical delivery area.

Your Bed-in-a-Box Options

If you know you’ll be shipping your mattress out of area, choosing a bed-in-a-box option may be ideal. These are usually made from some type of foam, like memory foam. They are compressed and rolled or folded, or both, before shipping to you. Some top models are considered to be hybrids because they also have innerspring coils. We carry choices from top name brands, like Nectar. These Nectar mattress in a box options have many rave reviews from sleepers just like you. We carry the Nectar Classic Memory Foam Mattress, Nectar Dreamcloud Luxury Hybrid Mattress, Nectar Premier Lush Memory Foam Mattress, and the top-of-the-line Nectar DreamCloud Euro Top Hybrid Mattress. All of these come with a lifetime warranty from the manufacturer, which is another way to know you’re getting the best! 

We also carry Corsicana mattress options, which is another fantastic option for those looking to ship a mattress. Corsicana has worked diligently in order to offer a wide range of high-quality, affordable mattresses. With Corsicana, you don’t need to expand your budget in order to find a mattress you enjoy sleeping on!

All you need to know about shipping a mattress across the country is that ordering your new mattress from City Mattress is the easiest way to do it! We want everyone to sleep great, no matter where they live. If you live outside our local delivery area, City Mattress will ship your purchase directly to you using White Glove Mattress shipping done by delivery service experts. You'll receive the same great level of service as those in our local areas and be sleeping better soon!